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Policies and Refunds

At Oak Crest Academy, we are dedicated to providing students with a premier college preparatory education.  In order to ensure the smooth progression of coursework and the maintenance of transcripts, our policies and refunds clearly define the respective responsibilities of Oak Crest Academy and our students. For additional information please contact us.

Oak Crest Academy Agreement Statement

The Oak Crest Agreement Statement is intended to make the relationship with our families clear, and to set forth the policies that govern that relationship. Oak Crest Academy partners with you to provide educational services and support for each of our students. Your payment plan provides you with enrollment in an accredited school, the choice of curriculum (books or online courses), and teacher services. Your fees pay for administrative services, counseling options, education support services, ongoing customer service and maintenance of student records, evaluations and transcripts. Oak Crest Academy Agreement Statements are signed after a student is admitted to our school.

Withdrawal from School

If a student withdrawals from school between 1 and 13 days after the enrollment start date, 50% of the tuition cost is refundable and will be applied to any remaining balance due. All fees are non-refundable, with the exception of tuition. If the student’s request to withdrawal occurs after 13 days of enrollment, no refund is available and all unpaid balances are due immediately.

Courses taken during our summer program are not eligible for refunds.

Dropping a Course

A student has 9 calendar weeks (semester course) or 18 calendar weeks (full-year course) from the student’s enrollment date to drop a course.  Within this time frame the course(s) will be removed from his or her transcript. After this date and through the student’s enrollment end date, the course(s) will not be removed and a ‘W’ will be listed on their transcript.  The course must be dropped before the end date to receive a “W.”  If an enrollment end date has passed, a student may not drop a course and a final course grade will be entered on the student’s transcript.

Financial Impact of Dropping a Course:

If a student drops a course between 1 and 13 days after the enrollment start date, 50% of the tuition cost is refundable and will be applied to any remaining balance due. The course will be removed from the student’s transcript. If the student’s request to drop the course occurs after 13 days, but on or before the enrollment end date, no refund/credit is available and a course withdrawal will be entered on the student’s transcript.

Changing Course Curriculum

If  parents choose to change the type of course their child is taking (e.g. online to textbook), or the subject matter being studied (e.g. chemistry to physics) within the first 30 days of enrollment, the full cost of the course being dropped is credited towards the new course. However, parents are required to return any materials for the original course. After 30 days of enrollment, a prorated credit will be applied towards the cost of the new course, based on the time the student was enrolled in the original course.  No online courses can be refunded or credited after day 13.

Book Returns

In order to provide quality learning materials, Oak Crest Academy requires that all books (this does not include any workbooks or other materials that are required to be written in) or other learning materials be returned.

Extension Policy

All year long courses are 12 months in length.  All semester long courses are 6 months in length.  If a student is unable to complete a course by their designated enrollment end date, an extension on the enrollment period may be purchased if the student has completed a sufficient number of lessons to qualify.  Extensions are granted based on the discretion of Oak Crest Academy and will incur a fee. Extensions may also be required for work submitted in bulk near the end of the enrollment in order to accommodate grading time.  Oak Crest Academy will examine the student’s progress in all courses to determine level of extension required for student to complete the remaining coursework. Extensions are backdated to a student’s official enrollment end regardless of date purchased.

Campuses
Los Angeles Campus
Grades 7-12
225 S Grand Ave.
Los Angeles, CA 90012
Our Los Angeles location opened in September 2018. We are currently accepting applications. Interested families should email or call us to schedule a tour.
Pomona Campus
Grades K-12
2350 S Garey Avenue
Pomona, CA 91766
Our largest campus is set in a residential neighborhood in Pomona offering a balanced and enriching educational experience for Kindergarten through Twelfth grade.
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